Last updated 19 October 2026
Delete your Sixty account
In short
- You can delete your account yourself in Settings, any time.
- Your leads and data are deleted straight away and can't be recovered.
- Only payment records are kept, because tax law requires it.
01Delete your account in Sixty
- Log in to Sixty in the app or at officialsixty.com.
- Open Settings (on a phone: More → Settings).
- Scroll to Delete my account, tap it, type DELETE and confirm.
02Can't log in?
Email support@officialsixty.com from the email address on your account and ask us to delete it. We'll confirm it's you and delete it within 7 days.
03What gets deleted
Straight away and permanently:
- your account, login and settings;
- your leads, conversations, follow-ups, contacts, listings, deals and viewings;
- FICA requests and the documents clients uploaded;
- the connections to your email, calendar and WhatsApp.
What we keep: records of payments you made (date, amount and plan, nothing about your leads) for 5 years, because South African tax law requires it. Technical logs are deleted automatically after a short time. See our Privacy Policy for details.
Questions about this page? Email support@officialsixty.com.