Last updated 19 October 2026

Delete your Sixty account

In short

  • You can delete your account yourself in Settings, any time.
  • Your leads and data are deleted straight away and can't be recovered.
  • Only payment records are kept, because tax law requires it.

01Delete your account in Sixty

  1. Log in to Sixty in the app or at officialsixty.com.
  2. Open Settings (on a phone: More → Settings).
  3. Scroll to Delete my account, tap it, type DELETE and confirm.

02Can't log in?

Email support@officialsixty.com from the email address on your account and ask us to delete it. We'll confirm it's you and delete it within 7 days.

03What gets deleted

Straight away and permanently:

  • your account, login and settings;
  • your leads, conversations, follow-ups, contacts, listings, deals and viewings;
  • FICA requests and the documents clients uploaded;
  • the connections to your email, calendar and WhatsApp.

What we keep: records of payments you made (date, amount and plan, nothing about your leads) for 5 years, because South African tax law requires it. Technical logs are deleted automatically after a short time. See our Privacy Policy for details.

Questions about this page? Email support@officialsixty.com.